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Contact Us


Western Networks Inc.

8351 Melburn Court
Mission, British Columbia
CANADA V2V 7B3

Telephone:

604.590.2590









Latest Security Alerts


Aug
23rd

ToxicPanda Android malware uses VPN permissions to block Google Play

The ToxicPanda Android malware has evolved with new malicious functionality, expanding its targeting to 349 applications and adding support for 167 remote commands.

Aug
22nd

Hackers infect Android car head units with proxy botnet malware

A supply-chain attack targeting Android-based car head units is using a legitimate device-update app to spread malware that enlists compromised devices in a proxy botnet or uses them for ad fraud.

Aug
22nd

Named Pipes Under Attack: Securing Windows Interprocess Communication

Windows named pipes provide fast interprocess communication, but weak access controls can expose privileged services to untrusted processes. ThreatLocker explains how endpoint verification, command authorization, strict input validation, and narrowly scoped privileges can help secure named-pipe communication.

Aug
21st

New SynkLoader malware pushed in Microsoft Teams phishing campaign

A previously unknown malware family dubbed SynkLoader is being distributed in Microsoft Teams phishing campaigns to steal credentials via a fake lock screen.

Aug
21st

Hundreds of leaked AWS keys give full control over corporate accounts

More than 9,300 Amazon Web Services (AWS) access keys publicly exposed between August 2022 and August 2026 are still active and valid.










Latest Company News


JUL
11th

Western Networks Supports Animals in Need with LAPS

Western Networks is proud to sponsor the photo booth at the upcoming LAPS (Langley Animal Protection Society) 10th Annual Furry Tail Endings Gala, An Enchanted Ball on Saturday, November 4, 2017 at the Coast Hotel & Convention Centre in Langley. It will be a formal-dress evening of dining, dancing, and entertainment, with a silent and live auction. Proceeds go to helping protect and promote the physical, emotional, and psychological well being of companion animals in Langley. This will be a great event for a great cause!

More information and tickets are available through LAPS by phone or in person. Purchase information is here.

The results of the LAPS Dream Vacation Lottery will be announced at the Gala, as well. Tickets for the LAPS $5000 Dream Vacation Lottery are available in advance. Purchase information is here.

Come out and support our furry friends while having a "ball" doing it! We'll see you there!

FEB
3rd

Western Networks Offers In-House Hosting and Spam Protection

Seeing a need for better web, e-mail, and FTP hosting solutions, as well as superior spam-filtering solutions, Western Networks has begun offering in-house answers.

Using a group of servers to offer redundant, fail-safe hosting, Western Networks servers are high performance machines that provide reliable hosting for customer websites and e-mail. Scalability has been achieved through server virtualization, with quick and monitored fail-over in the event of an unresponsive server.

In addition, Western Networks has begun offering spam-filtering solutions via SonicWALL's outstanding Email Security appliance products. SonicWALL's Email Security products offer the best spam and virus protection available, and Western Networks is proud to be able to offer that protection to it's clients at a low cost.

Between the two new service offerings, Western Networks is able to offer an end-to-end e-mail and hosting solution that provides maximum security, excellent spam and virus filtering, and complete control over e-mail flow and hosting for easy diagnostics of any issues that may present themselves.










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Last updated: August 23, 2026 3:15:09pm PDT






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